Return Policy:

We want you to be satisfied with your purchase. If you receive a defective product, the wrong item, or encounter any issues, we offer a 5-days warranty for returns. Here’s how to return an item:

1. Warranty Period:

Duration: You have 5 days from receiving your product to report any defects, issues, or incorrect items for a return.

2. Return Process:

Steps to Return:

Contact Us: Notify us of the issue via WhatsApp or email. We will guide you through the return process.

Return Address: We will provide you with our office address where you need to send the returned item.

Prepare Your Return: Pack the item in its original condition, including all packaging and accessories.

Send the Package: Use a traceable delivery method, such as courier or registered post, to return the item.

3. Refunds and Charges:

Refunds: After we receive and inspect the returned item, we will process a refund for the product amount.

4. Contact Information:

For any questions or to start a return, please contact us at:

Email: support@decembery.com